ECOMMERCE

Pact Coffee

Pact Coffee is a UK-based company that sources speciality coffee from around the world while advocating for direct trade and sustainable farming practices within the coffee industry. As one of the largest independent roasteries in the UK, Pact Coffee is continuously improving its online digital product and sales through custom-built ecommerce solutions. The company has delivered over 21 million cups of high-quality coffee to customers.

About Project

Pact Coffee reached out to Yarilabs five years ago, seeking a proposal to help them deliver a new e-commerce platform and take ownership of their existing tech stack. The company runs custom software in various business areas, including e-commerce, Grindhouse automation and order management systems.

Challenges

Pact Coffee's existing ecommerce platform needed a complete overhaul to improve performance, scalability and overall user experience. Additionally, the company required a new subscription engine, improvements to their grindhouse order management system and an improved orchestration system to manage their fleet of RaspberryPi devices used for automation at Grindhouse.

Challenges

Pact Coffee's existing ecommerce platform needed a complete overhaul to improve performance, scalability and overall user experience. Additionally, the company required a new subscription engine, improvements to their grindhouse order management system and an improved orchestration system to manage their fleet of RaspberryPi devices used for automation at Grindhouse.

Solution

To address these challenges, Yarilabs took over Pact Coffee's tech team and comprehensively rebuilt its infrastructure. 

It involved developing a new custom headless ecommerce solution with the frontend written in VueJS and NetlifyCMS and a new API and Back Office written in Ruby on Rails.

We've also improved their grindhouse order management system: 

  • A better docker container orchestration system to manage the fleet of RaspberryPi used for automating package management and shipping
  • Improved Labeling system and contingency plan

Additionally, we've worked with their data analytics and marketing teams to improve integrations with multiple third-party software and their data pipelines.

The first project was for the D2C area of the business, but we've also implemented changes on the platform to automate and accommodate B2B areas.

Yarilabs continues to work closely with Pact Coffee to provide ongoing consulting and software development support, helping the company to continuously improve their existing digital product in collaboration with its internal digital product team.

Results

Yarilabs's efforts have significantly improved Pact Coffee's ecommerce platform performance, scalability, and overall user experience. 

After our first successful project five years ago, we became Pact Coffee's new tech team! We continue to do software consulting and development services for Pact, helping their digital product team to continuously deliver new features and best practices to meet the business's growing demands. 

Our partnership with Pact Coffee has been a true success. Over the past five years, we've had the privilege of working closely with their digital product team to achieve their goals of delivering high-quality specialty coffee and improving the lives of coffee farmers around the world. This collaboration has been rock solid and we are proud of the results we've been able to achieve together for both D2C and B2B areas of the business. We continuously work alongside Pact Coffee to improve their digital product and drive business growth, optimization, conversion, retention and delivering new features and best practices to meet their growing demands.

Our partnership goes beyond just the delivery of the new platform, we continue to develop the digital product, improving it, making customers life easier and better, helping them to sell more sophisticated products, creating promotional schemes, developing custom functionalities, giving tech support to their grindhouse team, and supporting the order management system app.

We are privileged to be a part of Pact Coffee's growth and success and look forward to continuing our partnership for many years to come.

Results

Yarilabs's efforts have significantly improved Pact Coffee's ecommerce platform performance, scalability, and overall user experience. 

After our first successful project five years ago, we became Pact Coffee's new tech team! We continue to do software consulting and development services for Pact, helping their digital product team to continuously deliver new features and best practices to meet the business's growing demands. 

Our partnership with Pact Coffee has been a true success. Over the past five years, we've had the privilege of working closely with their digital product team to achieve their goals of delivering high-quality specialty coffee and improving the lives of coffee farmers around the world. This collaboration has been rock solid and we are proud of the results we've been able to achieve together for both D2C and B2B areas of the business. We continuously work alongside Pact Coffee to improve their digital product and drive business growth, optimization, conversion, retention and delivering new features and best practices to meet their growing demands.

Our partnership goes beyond just the delivery of the new platform, we continue to develop the digital product, improving it, making customers life easier and better, helping them to sell more sophisticated products, creating promotional schemes, developing custom functionalities, giving tech support to their grindhouse team, and supporting the order management system app.

We are privileged to be a part of Pact Coffee's growth and success and look forward to continuing our partnership for many years to come.

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